How quickly will I get a reply?
Usually within a few working days. Accessibility and privacy reports are answered first; style suggestions may take longer.
Do I have to give my email address?
Only if you want a reply. Bug reports and suggestions without an address are still read and acted on.
Is my message stored on the website?
No. The form sends your message by email to the team and does not keep a copy on the server. See the privacy policy for details.
Can I request a new style?
Yes. Include an example of the style and where you saw it. Styles that add something new to the collection are prioritized over near-duplicates.
Can I report a wrong translation?
Please do. Tell us the language, the exact text, and the wording you would expect. Native-speaker corrections are especially welcome.
Can you help me make text for my profile?
The generator pages cover most needs, including platform-specific guidance for Instagram, TikTok, and gaming. If a field rejects styled text, the FAQ on that page explains why.
Do you offer partnerships or advertising?
Advertising is not active yet. Partnership and sponsorship enquiries can be sent through the form and will be answered when the programme opens.
Why did my message fail to send?
The form needs JavaScript and a working connection. If it fails repeatedly, wait a minute and try again; the limit is a few messages per hour per visitor.
Will you reply in my language?
We reply in English, German, French, or Spanish, whichever you write in.
Can I ask about removing content?
Yes. Describe the content and the reason, and include a way to reach you. Legal and safety requests are handled promptly.